How we categorize your message
What is PQRSF
PQRSF stands for Petitions, Complaints, Claims, Requests, Compliments, and/or Comments — a structure that helps us route your feedback to the right team, faster.
We're listening.
Share your feedback
Digitech — Digital Technologies of America, Inc. welcomes petitions, complaints, claims, requests, and compliments. Every submission is reviewed and answered by our team.
Types of requests we accept
Not sure which category fits? Here's a quick guide to each type of feedback we handle at Digitech — Digital Technologies of America, Inc.
Petition
A formal request for information, action, or a service from Digitech.
Complaint
An expression of dissatisfaction about a service, delay, or experience.
Claim
A request to resolve or reverse a specific situation you believe was handled incorrectly.
Request
A general ask — such as a document, clarification, or status update.
Compliment
Positive feedback about someone or something that made a difference.
Comment
General suggestions or observations to help us improve.
From submission to resolution
How it works
Once submitted, your message is logged, categorized, and routed to the right team. You'll receive a confirmation, and a substantive response within our stated timeframe.
Response times and your rights
We aim to acknowledge every submission within 2 business days, with a full response typically following within 15 business days, depending on complexity.
Need to escalate?
If you're not satisfied with our response, let us know — we'll review your case again at a senior level.
Your information stays private
All submissions are handled according to our Privacy Policy, and shared only with the team needed to resolve your request.
Tell us what's on your mind.
Submit your PQRSF form
Fill out the form below to submit your petition, complaint, claim, request, or compliment. We'll follow up as soon as possible, usually within two business days.
Contact Digitech — Digital Technologies of America, Inc.
Prefer to reach us directly before submitting a formal PQRSF? Our team at Digitech — Digital Technologies of America, Inc. is happy to talk it through first.